360° Triangular Spin Mop™ mop pads FAQs
How often should I change the mop pads?
We recommend that the mop pads to be changed every 2 to 4 months for hygiene reasons. A set of 5 additional mop pads is a convenient way to ensure you have enough for the entire upcoming year.
Get the 5 additional mop pads from here!
What is the size of the mop head?
About 10.6in or 27cm
What is the material of the mop pad refills made of?
The detachable mop pads are made of microfiber material that has strong water absorption.
Are the mop pads machine washable?
Yes they are machine washable!
How long does shipping takes?
About 7-10 business days. As we are anticipating a high demand currently, we expect shipping to take longer than usual. We are striving to improve the waiting time further and your patience is greatly appreciated 😊
In the event that I am dissatisfied with the product, what options do I have?
That's alright! Just head to our refund policy page and follow the instructions there to make use of our quality guarantee!
Why am I not receiving any order confirmation emails?
If you do not receive your order confirmation, kindly please check your email spam/junk folder as the confirmation might have mistakenly be flagged as spam.